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The effect of customer incivility on employees' work effort and intention to quit : mediating role of job satisfaction
Doğantekin, Ali; Boǧan, Erhan; Dedeoğlu, Bekir Bora - In: Tourism management perspectives : TMP 45 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014283435
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The moderating effect of self-efficacy and gender on work engagement for restaurant employees in the United States
Liu, Juan; Cho, Seonghee; Putra, Eka Diraksa - In: International journal of contemporary hospitality management 29 (2017) 1, pp. 624-642
Persistent link: https://www.econbiz.de/10011611999
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Expressions of anti-Black biases, job satisfaction, and turnover intentions in the full-service restaurant industry
Brewster, Zachary W.; Heffner, Allen V. - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 2, pp. 291-302
Persistent link: https://www.econbiz.de/10014230014
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Restaurant employees' attitudinal reactions to social distancing difficulties : a multi-wave study
Huo, Meng-Long; Jiang, Zhou; Cheng, Zhiming; Wilkinson, … - In: Journal of service theory and practice 32 (2022) 2, pp. 302-322
Persistent link: https://www.econbiz.de/10013190899
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The effects of green human resource management and perceived organizational support for the environment on green and non-green hotel employee outcomes
Karatepe, Osman M.; Hsieh, Hungchen; Aboramadan, Mohammed - In: International journal of hospitality management 103 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013209263
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Employee turnover : the hotel industry perspective
Michael, Noela; Fotiadis, Anestis - In: Journal of Tourism, Heritage & Services Marketing : JTHSM 8 (2022) 1, pp. 38-47
Persistent link: https://www.econbiz.de/10013450580
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Well-being, affective commitment and job satisfaction : influences on turnover intentions in casual dining employees
DiPietro, Robin B.; Moreo, Andrew; Cain, Lisa - In: Journal of hospitality marketing & management 29 (2020) 2, pp. 139-163
Persistent link: https://www.econbiz.de/10012256124
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Personality, self-efficacy and job resources and their associations with employee engagement, affective commitment and turnover intentions
Albrecht, Simon L.; Marty, Andrew - In: International journal of human resource management 31 (2020) 5, pp. 657-681
Persistent link: https://www.econbiz.de/10012194553
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How does ethical climate enhance work-family enrichment? : insights from psychological attachment, psychological capital and job autonomy in the restaurant industry
Lim, Weng Marc; Cabral, Clement; Malik, Nishtha; Gupta, … - In: International journal of contemporary hospitality management 35 (2023) 5, pp. 1713-1737
Persistent link: https://www.econbiz.de/10014280880
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The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention
Han, Su-Jin; Bonn, Mark Andrew; Cho, Meehee - In: International journal of hospitality management 52 (2016), pp. 97-106
Persistent link: https://www.econbiz.de/10011442825