ter Hoeven, Claartje L.; Verhoeven, Joost W.M. - In: Corporate Communications: An International Journal 18 (2013) 2, pp. 264-279
Purpose – The effects of corporate social responsibility (CSR) communication on external stakeholders' perceptions and behaviours have been studied extensively; however, researchers have largely overlooked the effects of CSR communication on internal stakeholders. This study seeks to propose...