This article draws insight from the literature to propose a model interlinking key stages in the consultative selling process, customer engagement, and customer satisfaction. It is argued that customer journey should be designed as a process of empowering customers to make the right choices and...

This short essays review aims to trigger a hot debate within the circle of sustainable studies. The concept of global warming as originally was formulated by expertise, or climate change paved the ways for the most important industrial countries to hear the eco-friendly paradigm. In terms of...

With the Peoples’ Republic of China (PRC) having inextricably been interconnected with the international economy and with the increasing footprints of the Chinese firms globally, management styles too needed to be evolved accordingly. The generic literature on internationalization of firms...

This manuscript delves into the multifaceted aspects of employee performance management in digital and virtual enterprises, aiming to contribute to the existing literature in this domain. Through a comprehensive review of relevant research, employing a systematic approach, this study identifies...

This study unravels trends and momentum in banking and mobile money channels and uptake of select services and thereafter draws implications for enhancing financial inclusion through Digital Financial Services (DFS). The Rate of Change (ROC) approach was applied to analyze the growth momentum in...

The past decade has seen rapid development of the bioeconomy in the Nordic region. Consequently, the composition of sectors that intervene in the concept of bioeconomy serves as a powerful, progressive, and pure engine, which creates and drives market opportunities across various industries,...

Mainstream sustainability discussions draw focus to the balance between commercial and environmental interests. Responsible tourism (RT) practices are an outcome of these discussions and RT is a significant contributor to the 'greenification' of economies in many countries. Green tourism...