The highly competitive service sector of the economy is important and growing. Expert systems can provide a competitive edge for companies in the service sector. Reasoning from examples in health care, education, financial services, transport and marketing, argues that expert systems can...

Purpose The purpose of this paper is to investigate fundamental performance drivers in a state-owned enterprise (SOE) in the context of organizational theories. Design/methodology/approach This paper is based on a case analysis investigating how several factors, considered in the context of...

This discussion paper led to a publication in <A href="http://link.springer.com/article/10.1007/s10640-014-9862-0">Environmental and Resource Economics</A> (forthcoming).<P> We study coalition formation and the strategic timing of membership of an IEA for environmental issues in the Coalitional Bargaining Game (CBG) of Gomes 2005, Econometrica). For the general CBG, we...</p></a>