Smuts, Hanlie; Kotzé, Paula; Van der Merwe, Alta; … - In: International Journal of Knowledge Management (IJKM) 13 (2017) 4, pp. 1-30
Both information systems (IS) outsourcing and knowledge management are well-established business phenomena. The integration of shared knowledge in an IS outsourcing arrangement, represents the blending of organisational knowledge with external knowledge sources. In an attempt to provide tactical...