"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--

Contents: Introduction -- 1. Convenience case of navy commander -- 2. Convenience case of chief executive officer -- 3. Convenience case of corruption blame -- 4. Convenience case of investment fraud -- 5. Rich and mighty on the shoreline -- 6. Corruption among friends -- 7. Germany: Thomas...

Contents: Introduction -- 1. Stumbling into action research -- 2. Whistleblowers as information sources -- 3. Retaliation against whistleblowers -- 4. Crime in religious organizations -- 5. Convenience triangle in crime -- 6. When fraud examiners fail -- 7. Special sensitivity and neutralization...