Despite the significance of crisis leadership for organizations, especially in the wake of COVID-19, empirical research in this area is still nascent. Therefore, "What attributes make an effective leader during a crisis?" is unclear. Using lessons learned from the COVID-19 pandemic, this study...

The emergence and spreading of COVID-19 pandemic were surprising and sudden. It caused the need for competent crisis management throughout the public administration to manage the initial stage of the crisis. The purpose of our research is to identify the connection between the competencies of...