The chief information officer (CIO) is responsible for bridging the gap between two critical domains—technology and business, making the CIO's job uniquely different from other executives. As digital technologies become increasingly important to firms' competitive success, boards of directors...

This paper synthesizes recent empirical archival research investigating the link between information technology investment and business value. It examines 1) financial and non-financial measures to represent different elements of business value, 2) IT investment measures and links with firm...

The resource-based view has been used in IT business value research to theorize and investigate the impact of unique IT capabilities on sustainable competitive advantages. Prior research has empirically documented a positive association between superior IT capabilities and firm performance....