In this paper we analyse the ratings given in 1993 to the main Spanish banks, both private and governmental. We use 24 financial ratios obtained from the balance and the profit and loss accounts. Multidimensional scaling (MDS), a multivariate technique which is intuitive and robust to the data,...

Purpose: The purpose of this paper is to analyse if citizens’ searches on the internet coincide with the services that municipal websites offer. In addition, the authors examine municipal webpage rankings in search engines and the factors explaining them. Design/methodology/approach: The...