Tiwari, A.; Turner, C.J.; Majeed, B. - In: Business Process Management Journal 14 (2008) 1, pp. 5-22
Purpose – This paper seeks to examine the area of business process mining, providing an overview of state‐of‐the‐art techniques. An outline of the main problems experienced in the practice of process mining is given along with reference to work that addresses the most challenging issues...