In spite of the devastating effects of COVID-19 on businesses, many SMEs have demonstrated resilience and continued on with their operations. This study investigates the determinants of SMEs’ business resilience in Malaysia and Indonesia, with a focus on the moderating factor of technology...

The purpose of the study was to examine the determinant factors that influence the intention to revisit retailer omnichannel in Indonesia with Mean-End Chain Approach. The internet economy growth drives the use of the omnichannel strategy in Indonesia retail companies. The past research showed...

Purpose: The purpose of this study is to understand patients' behavior in adopting teleconsultation services during the pandemic which has accelerated technology adoption in various sectors and regions in unnatural ways through experimentation in the wide-spread adoption of telemedicine...