Purpose: The purpose of this research is to analyze the reciprocal relation between total quality management (TQM) and innovation (product innovation and process innovation) and their impact on operational and financial performance. ...

Purpose: The purpose of this paper is to shed light on the usefulness of the mentoring dimensions and to test and validate the mentoring functions questionnaire (MFQ) among Tunisian successors. Design/methodology/approach: To test and validate the MFQ among Tunisian successors, this study used...

Purpose: The purpose of this paper is to model the coaching practice on the one hand, and, on the other, develop and validate an integrative measurement scale that is associated to the following dimensions, namely, the coach’s enforcement of standards, the coach’s empathy and the coach’s...