which trust rests. The focus is on the importance of ethical decision-making to uphold a client's rights. The paper …

Using fourteen years of data on Dutch consumers' trust in financial institutions, we find that financially literate … consumers are more likely to trust banks, insurance companies and pension funds, and the competence and integrity of the … managers of these institutions. This holds both for broad-scope and narrow-scope trust. Although trust in respondents' own …

the largest platform, we demonstrate that a misconduct-driven decline of trust in traditional banking is associated with a …We study the impact of trust on the expansion of online lending in the U.S. over the 2008-2016 period. Using data from … statistically and economically significant increase in online lending at the state level. To the contrary, increased social trust …

perceived trust and financial literacy in a country where the banking system has been relatively expanded. …While other countries have implemented mobile money very early with promising results, Vietnam, a bank-based country … perceived trust by analyzing consumers' intention to use mobile money. The results of the analysis show that six factors affect …