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Alan P. Fiske's relational models framework : applications to customers' relationships with service marketers
Kaltcheva, Velitchka D.; Winsor, Robert D.; Patino, Anthony - In: Customer relations, (pp. 1-36). 2011
Persistent link: https://www.econbiz.de/10008988073
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A field experimental investigation of managerially facilitated consumer-to-consumer interaction
Levy, Stuart E.; Getz, Donald; Hudson, Simon - In: Journal of travel and tourism marketing 28 (2011) 5/6, pp. 656-674
Persistent link: https://www.econbiz.de/10009374093
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How habits, social ties, and economic switching barriers affect customer loyalty in contractual service settings
Woisetschläger, David; Lentz, Patrick; Evanschitzky, Heiner - In: Journal of business research : JBR 64 (2011) 8, pp. 800-808
Persistent link: https://www.econbiz.de/10009229009
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Influence of personality traits on parasocial relationship with sports celebrities : a hierarchical approach
Sun, Tao; Wu, Guohua - In: Journal of consumer behaviour : an international … 11 (2012) 2, pp. 136-146
Persistent link: https://www.econbiz.de/10009548825
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Fostering customer ideation in crowdsourcing community : the role of peer-to-peer and peer-to-firm interactions
Chan, Kimmy Wa; Li, Stella Yiyan; Zhu, John Jianjun - In: Journal of interactive marketing : a quarterly … 31 (2015), pp. 42-62
Persistent link: https://www.econbiz.de/10011373130
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Study of social ties as one kind of switching costs : a new typology
Shi, Wenhua; Ma, Jianmei; Ji, Chen - In: The journal of business & industrial marketing 30 (2015) 5, pp. 648-661
Persistent link: https://www.econbiz.de/10011341886
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Exploring antecedents of online group-buying : social commerce perspective
Lin, Cathy S.; Wu, Sheng - In: Human systems management : HSM 34 (2015) 2, pp. 133-147
Persistent link: https://www.econbiz.de/10011316590
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Empowering senior citizens via third places : research driven model development of seniors' empowerment and social engagement in social places
Meshram, Kanika; O'Cass, Aron - In: The journal of services marketing 27 (2013) 2, pp. 141-154
Persistent link: https://www.econbiz.de/10009747184
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User producer interaction in context
Nahuis, Roel; Moors, Ellen H. M.; Smits, Ruud - In: Technological forecasting & social change : an … 79 (2012) 6, pp. 1121-1134
Persistent link: https://www.econbiz.de/10009617911
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Can friends also become customers? : the impact of employee referral programs on referral likelihood
Wentzel, Daniel; Tomczak, Torsten; Henkel, Sven - In: Journal of service research : JSR 17 (2014) 2, pp. 119-133
Persistent link: https://www.econbiz.de/10010356841