In spite of its tremendous economic significance, the problem of sales staff schedule optimization for retail stores has received relatively scant attention. Current approaches typically attempt to minimize payroll costs by closely fitting a staffing curve derived from exogenous sales forecasts,...

Metric-based methods, which use unlabeled data to detect gross differences in behavior away from the training points, have recently been introduced for model selection, often yielding very significant improvements over alternatives (including cross-validation). We introduce extensions that take...