Credence goods markets are characterized by pronounced informational asymmetries between consumers and expert sellers …. As a consequence, consumers are often exploited and market efficiency is threatened. However, in the digital age, it has … become easy and cheap for consumers to self-diagnose their needs using specialized webpages or to access other consumers …

Credence goods markets are characterized by pronounced informational asymmetries between consumers and expert sellers …. As a consequence, consumers are often exploited and market efficiency is threatened. However, in the digital age, it has … become easy and cheap for consumers to self-diagnose their needs using specialized webpages or to access other consumers …

We use an experiment to test whether consumers optimally acquire information on energy costs in appliance markets where …, like many contexts, consumers are poorly informed and make mistakes despite freely-available information. We find consumers … mistakes: a conventional subsidy for energy-efficient products and a non-traditional subsidy paying consumers to view …

Despite substantial efforts to help consumers search in more intuitive ways, text search remains the predominant tool … rolled out with a long-run experiment, which allows us to measure its short-run and long-run effects. We find that, although …

financial decision? A laboratory experiment investigates the way external information is integrated into the decision making …