Grover, Arti; Iacovone, Leonardo; Chakraborty, Pavel - 2019
Embedding management and operational practices survey in a broader firm capabilities survey, this paper finds that an … average firm in Croatia scores 0.532 on structured management practices, which is farther from the frontier (0.615 in the … United States). This average, however, masks the wide heterogeneity in management practices among firms. Relative to advanced …