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Chapter PART I INTRODUCTION: Building a Strong Conceptual Foundation and CDS Program -- chapter 1 Basic Concepts and Approach -- chapter 2 Organizing a Successful CDS Program -- chapter 3 Other Key CDS Program Building Blocks: Systems, Workflow and Measurement -- chapter 4 Knowledge Management...
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Chapter What Is IT Governance and Why Is It Important? -- Definition of IT Governance -- chapter What IT Governance Covers -- chapter Governance Is Not Just Oversight -- chapter Conclusion -- chapter Keys to Successful IT Governance -- chapter Committee Structure -- chapter Examples of...
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