Software-as-a-service applications are experiencing immense growth as their comparatively low cost makes them an important alternative to traditional software. Following the initial adoption phase, vendors are now concerned with the continued usage of their software. To analyze the influence of...

While information technology has been advancing rapidly during the past years, the dawn of the information age has not only elevated the importance of privacy in theory and practice but also raised concerns about how to protect a users’ private information. Within the information systems...

Classification analysis is an important tool to support decision making in customer-centric applications like, e.g., proactively identifying churners or selecting responsive customers for direct-marketing campaigns. Whereas the development of novel classification algorithms is a popular avenue...

Transductive learning involves the construction and application of prediction models to classify a fixed set of decision objects into discrete groups. It is a special case of classification analysis with important applications in web-mining, corporate planning and other areas. This paper...

Forecasting methods are routinely employed to predict the outcome of competitive events (CEs) and to shed light on the factors that influence participants’ winning prospects (e.g., in sports events, political elections). Combining statistical models’ forecasts, shown to be highly successful...

Purpose: The purpose of this paper is to estimate the relative efficiencies of banks of the Indian domestic banking sector by employing various models of data envelopment analysis (DEA) using the panel data of the recent decade (2008–2017). The paper provides a comparative analysis of these...

Accurately estimating the winning probabilities of participants in competitive events, such as elections and sports events, represents a challenge to standard forecasting frameworks such as regression or classification. They are not designed for modelling the competitive element, whereby a...