Translation theories argue that the transformation of new ideas is ‘in the hands of people’ and that actors at multiple organizational levels interact to affect this process. However, previous research has focused mostly on executive managers or R&D departments, while other organizational...

Part I– Foundations for Success -- Chapter 1: The Key to Digital Transformation -- Chapter 2: Overview of the Process Inventory Framework -- Chapter 3: Defining the Digital Transformation Program.= Part II: Applying Process Inventory to Transform Ways of Working -- Chapter 4: Transform the...