Carnerud, Daniel; Jaca, Carmen; Bäckström, Ingela - In: The TQM Journal 30 (2018) 4, pp. 371-390
Purpose: The purpose of this paper is to depict how Kaizen and continuous improvement (CI) are represented in scientific journals focusing on quality management (QM) from the 1980s until 2017. Additionally, the study aims to examine how Kaizen is studied and described and how the relationship...