This study assesses the relative performance of Greek equity funds employing a non-parametric method, namely Data Envelopment Analysis (DEA). Specifically, we evaluate the funds’ total productivity change using the DEA-based Malmquist Index. Our results reveal significant losses in funds’...

The purpose of the study was to identify factors which influence bank-firm relationships in Poland, herein identified with relationship banking. The results of empirical analysis have demonstrated that Polish firms readily establish single-bank relationships. The results of the econometric...

This paper continues consideration of computer simulation of a bank branch by means of GPSS World and structural-morphological analysis. In a previous work the bank is modeled by a set of queuing systems. Following the first article in this part we report on the development of a simulation model...

Economic and social implications of the access to financial services both in developed and in developing countries have increasingly promoted the debate around the issue of considering “financial inclusion” as a public good, according to potential positive externalities associated to greater...

The eBankQual scale was developed for measurement of service quality and customers’ satisfaction in e-banking service setting. This scale was tested in earlier study and found good predictive ability. However, testing and retesting must be required to prove either this scale having strong...

This paper follows a quasi-experimental research design to assess the impact of the electronic payment system of Mexico’s Oportunidades programme. The switch from cash payments to electronic payments delivered via a bank account is found to have implications in terms of reallocation between...

The article analyses an approach to construction of the mathematical model for the commercial banking industry based upon set theory, abstract algebra, and computational linguistics.

Savings accounts are owned by most households, but little is known about the performance of households’ investments. We create a unique dataset by matching information on individual savings accounts from the DNB Household Survey with market data on account-specific interest rates and...

The paper analyses the new measure implemented by Croatian national bank (CNB). The measure is a decrease in the reserve requirement, but the actual release of funds is contingent on increase in lending to firms. This new measure is significant because for the first time in Croatia there is a...

The objective of fight against poverty was at the origin of the creation of the institutions of microfinance (IMF) which thus drained public financings and created strong waitings, as well for their customers as at the macro-economic level. Today, certain authors underline the limits of the...