This work shows how the widespread restructuring of American firms - usually resulting in a reduction of the workforce to cut costs - has had a profound impact on the lives of workers. The book explains how the new relationship requires high skill levels, but does not provide training for them

Throughout the history of business employees had to adapt to managers and managers had to adapt to organizations. In the future this is reversed with managers and organizations adapting to employees. This means that in order to succeed and thrive organizations must rethink and challenge...