An experimental study examined effects of knowledge map-based learning, a form of computer assisted instruction (CAI), on assisting novice users in acquiring software knowledge and skills. Fifty five subjects participated in this experimental study. Two classes of students in a webpage...

This study proposes a way of mapping open innovation research structure by quantitatively analyzing open innovation research papers retrieved from Web of Science database. A total of 130 papers are retrieved in this study and 62 papers which contain keywords are chosen for research structure...

This paper presents a research in progress on the use of knowledge engineering and knowledge management techniques for the development of a strategic approach for the transfer of professional know-how. This transfer is based on the design of devices for sharing and learning clearly identified...

Purpose The main purpose of this study is to summarize the key literature about research on customer experience, understand the evolution of research hotspots in this research field, build a general theoretical framework on customer experience research and finally point out directions for future...

Purpose – The main purpose of this paper is developing a framework for human resource strategy (HRS) planning based on knowledge maps in organizations. Design/methodology/approach – Considering literature review of HRS planning in one hand and knowledge mapping in another hand to develop a...

Purpose – This study aims at analyzing the features of knowledge flow and the role-specific nodes in knowledge networks among individuals and business units of six organizations in different industries, and suggesting prescriptions to prevent the organizational knowledge sclerosis....

The 'gig economy' refers to a market system in which companies or individual requesters hire workers to perform short assignments. These transactions are mediated through online labour platforms, either outsourcing work to a geographically dispersed crowd or allocating work to individuals in a...