The market of private health insurance is characterised by high level of consumer inertia. Low consumer activity is probably linked to product complexity, abundance of choice options and low consumer understanding. These factors may overwhelm consumers and reduce willingness to engage with the...

This study investigated levels of trust and attributions of blame in connection with a cervical screening programme following a controversy related to the programme's audit, incorporating an experimental test of the effectiveness of new information materials. We compared responses in Ireland...

Transitioning to the green economy relies on new developments that may negatively affect people's localities and involve certain risks. This study investigates how people form opinions about such developments, using mineral exploration and mining as an example. A representative sample (N=1000)...

Transitioning to the green economy relies on new developments that may negatively affect people's localities and involve certain risks. This study investigates how people form opinions about such developments, using mineral exploration and mining as an example. A representative sample (N=1000)...

This study investigated levels of trust and attributions of blame in connection with a cervical screening programme following a controversy related to the programme's audit, incorporating an experimental test of the effectiveness of new information materials. We compared responses in Ireland...

Customers who have financial products (e.g., bank accounts, loans, credit cards and mortgages) are unlikely to change to another provider or change the terms of the product within the same provider (i.e., to "switch"). Significant monetary gains can be made by switching, but switching rates tend...

Customers who have financial products (e.g., bank accounts, loans, credit cards and mortgages) are unlikely to change to another provider or change the terms of the product within the same provider (i.e., to "switch"). Significant monetary gains can be made by switching, but switching rates tend...

Encouraging consumers to seek out and switch to lower-rate mortgages is important both for the individual consumer's finances and for functioning competitive markets, but switching rates are low. We conducted an experiment with mortgage-holders to test whether official advice on how to select...

Social distancing during the COVID-19 pandemic will save lives. We tested communication strategies to promote social distancing via an online experiment (N = 500) commissioned by Ireland's Department of Health. A control group saw a current informational poster. Two treatment groups saw similar...

Self-isolation is a vital element of efforts to contain COVID-19. We report an online experiment with a nationally representative sample (N=500) that tested behaviourally informed decision aids to support self-isolation. The experiment had three stages that tested interventions designed to help...