Emerging technologies like artificial intelligence, cloud computing, or big data play an important role in the digitalization of today's society, also impacting companies and their supply chains. However, the associated challenges are not only restricted to the technical dimension but include...

Although online social media has been recognized as a source of information that is potentially relevant for humanitarian organizations, it remains to demonstrate positive impact. The authors argue that relevant information isn't yet incorporated effectively into decision-making because the key...

Purpose: This paper provides a five-step Enterprise Architecture Management (EAM) approach to systematically guide the development and implementation of contextualised Sales and Operations Planning (S&OP) designs. Design/methodology/approach: A case study is conducted at a European chemical...

Advances in the area of computing power, data storage capabilities, etc., are changing the way business is done, particularly regarding how businesses use and apply artificial intelligence. To better understand how artificial intelligence is used in supply chain management, this paper identifies...

This paper's purpose is to evaluate empirical and theoretical perspectives in Sales and Operations Planning (S&OP). The methodology consists of a systematic literature review, analysing 292 publications from academics and practitioners. The results reveal that the empirical evidence has been...

Purpose: The bulk cargo shipping industry is characterized by high cost pressure. Chartering vessels at low prices is important to increase the margin of transporting cargo. This paper proposes a three-step, AI-based methodology to support this by forecasting the number of available ships in a...