Passenger satisfaction and loyalty are crucial for success in the airline industry. To achieve customer satisfaction and loyalty, it is important that airlines provide high-quality services. This paper examines different elements of service quality in the airline industry, including the...

The paper studies a method for evaluating current literature that receives little consideration in research and development. Various types of undervalued studies are recognized, and how they are related to a systematic review is shown. A diagram is presented that illustrates scoping studies...

Using the "emotional competence framework" developed by Goleman (1998), this research aims to clarify the role that identified antecedents of emotional intelligence play on academics' work performance. Specifically, the research will examine the relationships between self-management,...

The paper studies a method for evaluating current literature that receives little consideration in research and development. Various types of undervalued studies are recognized, and how they are related to a systematic review is shown. A diagram is presented that illustrates scoping studies...

Service quality, customer satisfaction, and customer loyalty have been a topic of great interest to marketing researchers. This topic is important because it helps in the creation of maintainable competitive advantage and improvement in the financial outcomes of businesses. The purpose of this...

The main concern of the research were the challenges faced by the staff working in the Islamic banking Industry. The study was conducted on Islam based banks between the 5th and 22nd of March 2020 to identify the challenges faced by the staff. Again, the results obtained aided in ascertaining...

Several types of research have been conducted regarding the tourism industry in Dubai. However, they have not managed to indicate the roles that the tourism industry plays in Dubai. The purpose of the current study is to examine the roles of tourism in Dubai and the growth of tourism, as well as...