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Antecedents and consequences of university perceived value, according to graduates : the moderating role of Higher Education involvement
Doña Toledo, Luis; Luque Martínez, Teodoro; … - In: International review on public and non-profit marketing 14 (2017) 4, pp. 535-565
Persistent link: https://www.econbiz.de/10011956211
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Responsible service employee behaviour and its impact on customer satisfaction during the coronavirus crisis
Oikarinen, Eeva-Liisa; Söderlund, Magnus - In: The international review of retail, distribution and … 32 (2022) 2, pp. 184-200
Persistent link: https://www.econbiz.de/10013274211
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Increasing citizen satisfaction with municipal services : the function of intangible factors
Gendel-Guterman, Hanna; Billig, Miriam - In: International review on public and non-profit marketing 18 (2021) 2, pp. 171-186
Persistent link: https://www.econbiz.de/10012545474
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Satisfaction and positive emotions : a comparison of the influence of hotel guests' beliefs and attitudes on their satisfaction and emotions
Sukhu, Anupama; Choi, Hyeyoon; Bujisic, Milos; … - In: International journal of hospitality management 77 (2019), pp. 51-63
Persistent link: https://www.econbiz.de/10011988431
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Happy to see you : the positive effects of in-store service encounters on the satisfaction of older consumers
Berg, Hanna; Liljedal, Karina T.; Söderlund, Magnus; … - In: The international review of retail, distribution and … 33 (2023) 5, pp. 479-493
Persistent link: https://www.econbiz.de/10014558954
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Public management strategies for improving satisfaction with pandemic-induced telework among public employees
Kim, Jungin - In: International journal of manpower 44 (2023) 3, pp. 558-575
Persistent link: https://www.econbiz.de/10014253259
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Work-life balance satisfaction in crisis times: from luxury to necessity : the role of organization's responses during COVID-19 lockdown
Ortiz-Bonnin, Silvia; Blahopoulou, Joanna; … - In: Personnel review 52 (2023) 4, pp. 1033-1050
Persistent link: https://www.econbiz.de/10014310579
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Effects of information on salary satisfaction during the COVID-19 pandemic : an equity-based mediation model
Montalvo-Arroyo, Sandra; Torre-Ruiz, José de la; Vidal … - In: Academia : revista Latinoamericana de administración 36 (2023) 3, pp. 371-387
Persistent link: https://www.econbiz.de/10014430898
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Online student engagement and place attachment to campus in the new service marketplace : an exploratory study
Huang, Yuying; Finsterwalder, Jörg; Chen, Ning; … - In: The journal of services marketing 36 (2022) 4, pp. 597-611
Persistent link: https://www.econbiz.de/10013407570
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Students' satisfaction with applications implemented in distance education process during the pandemic period
Gezmen, Başak; Eken, Ihsan - In: Management strategies to survive in a competitive …, (pp. 75-89). 2021
Persistent link: https://www.econbiz.de/10012591129