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Undergraduate business students' perceptions about engagement

Haug, James C.; Wright, Linda Berns; Huckabee, W. Allen - In: Journal of education for business 94 (2019) 2, pp. 81-91

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Factors influencing student satisfaction in universities in the Gulf region : does gender of students matter?

Parahoo, Sanjai K.; Harvey, Heather L.; Tamim, Rana M. - In: Journal of marketing for higher education 23 (2013) 2, pp. 135-154

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Effect of service quality toward student satisfaction and loyalty in higher education

Mulyono, Hardi; Hadian, Arief; Purba, Nelvitia; … - In: Journal of Asian finance, economics and business : JAFEB 7 (2020) 10, pp. 929-938

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Service quality determiners in higher education : the student's perspective

Pekkaya, Mehmet; Pulat, Öznur; Zeydan, İlknur - In: International journal of services, economics and management 14 (2023) 3, pp. 270-300

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Influence of front-desk staff service quality on students’ affective commitment, trust, and Word-of-Mouth in higher education

Muhammad Asif Qureshi; Raza, Syed Ali; Kolachi, Ishtiaq … - In: Asian Academy of Management journal 27 (2022) 1, pp. 29-60

putting efforts to attract more students. Hence, it is essential to provide students with the best quality services as it … quality on word-of-mouth through the mediating effect of students' affective commitment and students' trust. An online … service quality and word-of-mouth. Moreover, students' affective commitment and trust mediate the relationship between front …

Persistent link: https://www.econbiz.de/10013438628

Defining service quality attributes at different levels of operation in higher education institutions : how could the service quality perceptions of students contribute to a better...

Surman, Vivien; Tóth, Zsuzsanna Eszter; Danó, Györgyi - In: Zagreb international review of economics & business 25 (2022), pp. 1-15

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Does user satisfaction with home-based services influence older people's quality of life? : evidence from the survey in Beijing

Kang, Rui; George, Leeson; Kenneth, Howse - In: International journal of social sciences : IJoSS 7 (2018) 2, pp. 36-61

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Does making less effort entail satisfaction? : a large empirical study on client relationship services

Ardelet, Caroline; Benavent, Christophe - In: International journal of market research 65 (2023) 1, pp. 83-99

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Psychological empowerment and life satisfaction : the mediating effect of organisational citizenship behaviour

Vijayalakshmi, P. - In: International journal of business innovation and … 31 (2023) 3, pp. 339-355

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Development of a scorecard to measure the satisfaction and happiness in higher education

Shetty, Dasharathraj K.; Malarout, Namesh; Naik, Nithesh; … - In: International journal of business information systems : … 45 (2024) 2, pp. 143-171

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