Provides a summary of a Department of Health funded research study investigating performance and impact of four pilot digital interactive television services in the consumer health field. These were launched in various locations in the UK in 2001. Text and video, interactive and transactional...

Purpose – This paper aims to report the results of a study investigating the relevance criteria used by health care professionals when seeking medical images. Design/methodology/approach – Data were collected from 29 participants using a think‐aloud protocol and face‐to‐face interviews...

Purpose – The purpose of this paper is to investigate how healthcare professionals search for and select the medical images they need within medical settings. Design/methodology/approach – In total, 29 healthcare professionals participated in the study. Using a think‐aloud technique and...

The paper analyses the differences of COVID-19 mortality rates (MR) in 24 European countries. We explain MRs on the available, reliable ex-ante economic, health and social indicators pertaining to the year 2019 - i.e., before the outbreak of the pandemic. Using simple regression equations, we...

A Brookings Intézet valódi amerikai „think tank”: olyan washingtoni székhelyű, nonprofit szervezet, amely a közpolitikák teljes spektrumát átfogó, színvonalas kutatási és oktatási tevékenységet folytat. Az Intézet elsősorban a társadalomtudományokra, azokon belül is a...

Developed countries are demanding more quality assurance activities from their health care sectors. Briefly reviews the history of quality assurance in the health care sector and the reasons for the renewed demand for quality assurance. Discusses recent developments in New Zealand and the United...

Discusses challenges facing the US health‐care system now that prepaid or capitated health plans are gaining market share. Investigates how this affects providers, payers and policy makers and the concerns for the maintenance of a quality system. Concludes that the current changes in the US...

Purpose – The purpose of this paper is to develop an understanding of how patients experience their health problems and how they can generate innovative ideas about health care services. The research questions that guide the present study are: how can solicited diaries be used for capturing...

Purpose – Service quality is an elusive and abstract construct, so that particular effort is required to establish a valid measure. Patients' perceptions of health services seem to have been largely ignored by health care providers. The purpose of this paper is to propose a modified approach...

Purpose – The purpose of this paper was to investigate the role of an intra-organizational change facilitating function (CFF) in relation to a multi-level development initiative in a health care organization. Involved actors’ views on factors in need of attention and how the CFF related to...