Does online voting mobilize citizens who otherwise would not participate? During the annual participatory budgeting vote in the southern state of Rio Grande do Sul in Brazil-the world's largest-Internet voters were asked whether they would have participated had there not been an online voting...

This volume serves to recognize the uniqueness of the moment; the number of new users of e-services worldwide will double during 2015-2018 (moving from 2 billion users mostly living in the developed nations to an additional 2 billion users mostly living in developing nations). This radical...

The COVID-19 pandemic enhanced digital transformation. With the spread of the pandemic and the introduction of epidemiological measures, citizens were enforced to use the Internet to an increased extent. The digital divide among citizens and the capability of citizens to get an equal level of...

The COVID-19 pandemic has underlined the limitations of prevailing paradigms to effectively manage today’s complexities to advance sustainable development. In this context, open government and improved transparency in public management are necessary elements to build back better and ensure...