Purpose: Drawing on the emotional labour theory, the purpose of this paper is to explore the effects of cultural orientation on emotion regulation and display processes for service employees. Design/methodology/approach: Based on a Nigerian study where literature is scarce, data were gathered...

Chapter 1: Human Resource Management and Employees Relationships in Angola -- Chapter 2: HRM Practices in Nigeria: Employee Relations and Trade Unions -- Chapter 3: Union-State Relations in Zimbabwe: An Assessment of the Changing Relationship Between Trade Unions and the State -- Chapter 4:...

1. Training Experts’ Perceptions of the Relationship between Performance Management, Training Needs Analysis and Training Intervention at the State-Owned Enterprise in Limpopo Province, South Africa -- 2. The Effect of Talent Management on Performance – Evidence from Egyptian Travel Agencies...