Abuazza, Omran Ahmad; Labib, Ashraf; Savage, Barbara M. - In: International Journal of Quality & Reliability Management 37 (2020) 3, pp. 411-427
Purpose: The purpose of this paper is to develop a conceptual auditing framework (CAF), which can help the organizations that experience difficulties with current ISO 9001 auditing to achieve their desired benefits with regard to the auditing of conformance, performance, risk management and...