Purpose – The purpose of this paper is to investigate the dynamics that underlie contradictions and paradoxes in organizational change over time. Little research has explored the role of contradictions and paradoxes in the continuous cycle of organizing, which are simultaneously embedded in...

Discusses the visions of “global villages”, “borderless worlds” and “towers of Babel” which, according to the visionaries of our day, we are heading towards, enhanced by the rapid development of communications and information technologies. Explores the shortcomings of these metaphors...

In recent years, resource‐based theory has emerged as one of the most promising theoretical frameworks in the field of strategic management. Unfortunately, past articulations of the theory have adopted a static orientation, with the result that organizational learning ‐ a dynamic process ‐...

Business process reengineering (BPR) is following a typical maturity cycle as a business fad. Some of the more radical and flashy elements are omitted as the basic principles integrate into common sense and business and engineering school curricula. The ways of evaluating benefits become more...

Linking informational network and organizational change theories with the multi‐faceted transformations taking place in global competition, in particular the economic recession in the Asia‐Pacific and information technological progress, the paper focuses on two major issues: first, the task...

The relevance of information technology is becoming crucial for most organizations. Learning processes and coordination arrangements are deeply influenced by technological advances. Empirical evidence shows that complex and apparently contradictory outcomes usually result from significant...

Purpose – The issue of offshore outsourcing of healthcare services is a critical but little‐examined problem in healthcare research. The purpose of this study is to contribute to filling this void. Design/methodology/approach – A library‐based study was carried out of the development of...

Purpose – Evidence suggests that healthcare system performance may be improved with policy emphasis on primary care, quality improvement, and information technology. The authors therefore sought to investigate the extent to which policy makers in seven countries are emphasizing these areas....

Purpose The purpose of this paper is to describe how clinical registers were designed and used to serve multiple purposes in three health systems, in order to contribute practical experience for building learning healthcare systems. Design/methodology/approach Case description and comparison of...

Purpose The purpose of this paper is to explore a non-technical overview for leaders and researchers about how to use a communications perspective to better assess, design and use digital health technologies (DHTs) to improve healthcare performance and to encourage more research into...