Purpose – Knowledge assets and performance improvement have recently emerged as important and interacting research areas in company business management. The purpose of this research is to highlight the role and relevance of knowledge assets as critical factors for improving the performances of...

Purpose – The purpose of the underlying paper is to strengthen and develop the theory around (dynamic) relational capabilities for firm innovativeness and competitive advantage with focus on the resource knowledge. Therefore one objective is the development of a theoretical concept of DRC...

Purpose – The objective of this paper is to investigate the process of knowledge creation and transfer in project‐based organizations, with particular reference to a construction firm, emphasizing first the importance of knowledge transfer, in tacit or explicit form, between the various...

Purpose – The aggregation and exploitation of knowledge edges has settled the appearance of multiple approaches that put intangibles as the most important key driver towards the strategic and financial level achievements. This paper's aim is to identify the intangibles recognized by the...

Purpose – This paper aims to illustrate the peculiar knowledge management (KM) issues in UN peacekeeping, the practices adopted, their practicability and problematic aspects. Design/methodology/approach – This case study deals with a “frontier” experience that summarizes many elements of...

Purpose – The purpose of this paper is to analyse the effect of knowledge management (KM) on value creation in Icelandic service firms. The aim is to examine how KM contributes to value creation, and measure the ways in which KM affects intangible assets, such as customer capital, innovation,...

Purpose – The following investigation attempts to identify, describe and analyse the conditions and practices that, as regard to human resources management (HR) and knowledge management (KM), take place in the organisations that have received the National Quality Award in Uruguay. Its aim is...

Purpose – There is an increasing academic and practitioner interest in more actionable approaches and tools explaining how knowledge assets take place in organizational value creation mechanisms. The purpose of this paper is to propose a methodology aimed both at identifying companies'...

Purpose – The aim of the paper is the study of information systems as mechanisms to manage existing and widespread knowledge in health care organizations; this is a platform that supports the processes of communication and knowledge sharing. The paper seeks to focus on the electronic medical...

Purpose – The purpose of the study is to develop understanding about the role of information and knowledge in healthcare processes and thereby create a basis for practices that would better support the actual service provision. This paper seeks to model and analyze the service processes of two...