Over the past years, media coverage of firms has received significant scholarly attention. However, the resulting literature is spread across multiple disciplines and, therefore, varies with regard to its theoretical underpinnings and contextual settings. This makes it challenging for scholars...

Current research on social media emphasizes that sharing information comes with great benefits to the individual who shares. In this paper, we adopt a different perspective by arguing that individuals with a high inclination to share information through social media also incur substantial...

As online consumer reviews have tremendously gained in importance for consumer decision-making and firm strategies, scholars have greatly advanced our understanding of the effect of various review characteristics on review helpfulness and product sales. However, the question of what actually...

Based on a systematic analysis of the empirical literature, we synthesize and taxonomize scholarly knowledge on “institutional work.” We dissect the original purposes of institutional work – creating, maintaining, and disrupting – into a framework of the two dimensions: position towards...

Managers sometimes sacrifice profits only to improve their relative competitive standing, a behaviour that is known as “competitive irrationality.” Previous research has generated a wealth of insight into the general foundations of this often dysfunctional type of managerial decision making....