Narayan, Bindu; Rajendran, Chandrasekharan; Sai, L. Prakash - In: Benchmarking: An International Journal 15 (2008) 4, pp. 469-493
tourism industry. Design/methodology/approach – The second‐order confirmatory factor analysis is employed to validate the … significant impact on satisfaction, while amenities, core‐tourism experience, hygiene, fairness of price, information centers … has been modeled in tourism as a second‐order factor, which appears to be a more appropriate approach. The authors have …