Karia, Noorliza; Mahmoud Saleh, Firas Izzat - In: Benchmarking: An International Journal 29 (2021) 2, pp. 596-621
Purpose: This paper aims to investigate the impact of total quality management (TQM) practices on the work-related attitudes of International Non-Governmental Organisations (INGOs) staff, including job involvement, job satisfaction, career satisfaction and organisational commitment....