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Assessing service quality and customer behavioral responses in hospital outpatient services

Giovanis, Apostolos; Pierrakos, George; Rizomyliotis, … - In: International Journal of Quality and Service Sciences 10 (2018) 2, pp. 98-116

Purpose: In contrast to the reflective approach of service quality measurement, this paper aims to propose and validate a parsimonious multidimensional second-order formatively measured model of service quality for primary health-care services provided by hospital outpatient departments. The...

Persistent link: https://www.econbiz.de/10012071678

Symmetric and asymmetric effects of primary healthcare attributes on patient satisfaction : do they vary across patients?

Giovanis, Apostolos N.; Pierrakos, George - In: The marketing review 15 (2015) 4, pp. 439-463

Persistent link: https://www.econbiz.de/10011551330

Optimal deterministic auctions with correlated priors

Papadimitriou, Christos H.; Pierrakos, George - In: Games and economic behavior 92 (2015), pp. 430-454

Persistent link: https://www.econbiz.de/10011387516

Local authorities' incubator as a tool supporting the synergies between companies that apply Corporate Social Responsibility and Social Enterprises

Sepetis, Anastasios K.; Sanida, Marilena G.; Pierrakos, … - In: Entrepreneurial development and innovation in family …, (pp. 228-243). 2020

Persistent link: https://www.econbiz.de/10012258714

On the complexity of dynamic mechanism design

Papadimitriou, Christos; Pierrakos, George; Psomas, … - In: Games and economic behavior 134 (2022), pp. 399-427

Persistent link: https://www.econbiz.de/10013341486