The underlying managerial rationale for segmenting markets is well established, with the marketing literature citing a range of benefits for businesses adopting a segmentation approach. Yet organisations frequently encounter difficulties in implementing segmentation principles. Even in the...

Purpose – The purpose of this paper is to investigate the impacts of the business environment on operations strategy encompassed by competitive priorities in China's retail sector. Design/methodology/approach – This is a case study of a multinational retailer to understand how the company...

Purpose – The purpose of this paper is to investigate the relationships between employee competencies, information technology (IT) applications, operations strategy, and business performance. Design/methodology/approach – Drawing upon the resource‐based theory, this study employs a path...

This paper provides an empirical contribution to the debate concerning the implementation and impact of operations strategies. Their nature is described, as is the necessity for their adoption. Details of the possible composition of such strategies is suggested and consideration given to how...

Planning processes for the operations of entire supply chains require examination because business competition demands coherent strategies from them. Research into processes for strategic operations planning has defined the steps and procedures required. Some research has partially addressed...

Addresses the issue of supply chain competitiveness from the manufacturing capability perspective. Six supply chains are analysed, based on three manufacturers in the Korean home appliance industry. The case study findings demonstrate the strong connection between capability requirements of...

Purpose – The purpose of this technical viewpoint is to provide a commentary of how we went about using logistics prototyping as a method to engage citizens, science fiction (SF) writers and small- to medium- sized enterprises (SME’s). Six urban logistic prototypes built on the themes of...

The fundamental aims of any business are to provide the service that its customers require and to make a profit while in the process of doing so. The difficult bit will often be devising and implementing the strategies that may enable such aims to be fulfilled.

This paper presents a theoretical framework that extends the benefits of some core elements of operations strategy to the field of entrepreneurship. We show that the field of operations strategy, with its predominant focus on fit among configuration, competencies, and logistics, offers valuable...

To date, the exact nature and classification of an operations strategy vis‐à‐vis other popular operational solutions have eluded many commentators. Against a background of the various approaches to strategy formulation, including the resource‐based and market‐driven views, the...