Kamukama, Nixon; Tumwine, Sulait; Opiso, Julius; … - In: World Journal of Entrepreneurship, Management and … 10 (2014) 4, pp. 285-299
Purpose – The purpose of this paper is to test empirically a variety of hypotheses related to business process management (BPM) and service delivery within public entities and contracting companies in Uganda. Design/methodology/approach – A valid research instrument was utilized to conduct a...