Purpose – The purpose of this paper is to propose an integrated qualitative and quantitative approach to the development of a balanced scorecard (BSC) for a real life case company KVIC (Khadi and Village Industries Commission, organic food sector, India). Design/methodology/approach – In...

Purpose – The purpose of this paper is to propose an integrated supply chain performance measurement framework for the case of small and medium scale enterprises (SMEs) using set of qualitative and quantitative insights gained during the case study research. Design/methodology/approach –...

Purpose – This paper aims to propose a role interaction model for understanding a supply chain orientation of small and medium scale enterprises (SMEs). Design/methodology/approach – The paper defines various role players and logic for the quantification of conceptual role model. This...

Purpose – The aim of this paper is to propose a mapping framework for evaluating supply chain learning potential for the context of small‐ to medium‐sized enterprises (SMEs). Design/methodology/approach – The extracts of recently completed case based research for ten manufacturing SME...

Purpose: The purpose of this paper is to propose a balanced scorecard (BSC)- and strategy map-based quantitative framework for assessing the lean and green performance of the supply chain (SC). As the SC competitiveness demands efficient and effective utilization of resources throughout the...