Purpose: One of the solutions to manage large public projects that are complex and difficult to manage is through relationship management. Although formal and relational approaches have been adopted in managing relationships, it is widely recognized that participants from developed and...

Purpose This study examines the initiatives that would enable contractors in Singapore to improve the level of construction productivity. Design/methodology/approach A two-pronged research method was employed: questionnaire survey with contractors (109 responses received) and in-depth interviews...

Purpose – The purpose of this paper is to recommend strategies for designing facility management (FM) workers’ jobs so as to boost their work outcomes. FM operatives/workers form the backbone of the labour force in property maintenance. Work outcomes are determined by: internal work...

Purpose – To perform well in the risky and competitive international construction markets, foreign investors need to fully understand project delivery process in their targeted overseas markets. Singapore, Beijing, Hong Kong and Sydney were selected to be studied in this paper. The aim of this...

Purpose – The purpose of this paper is to investigate relational practices that can improve construction project outcomes in Malaysia. Design/methodology/approach – Based on the literature review, a questionnaire was designed containing 14 relational practices that were identified and...