Purpose – To review the application of the principles of benchmarking to the field of laboratory medicine. Design … laboratory medicine, including benchmarking. Findings – The review identifies the main performance indicators employed in quality … assurance and benchmarking programmes that have been developed in laboratory medicine. Some of these have a clear benefit in …

Purpose – The paper aims to focus on the development and application of a benchmarking information system designed for … refinement. Findings – Despite the difficulties and a lack of maturity for benchmarking and performance management to be overcome …

Purpose – For railway infrastructure, benchmarking is an effective tool that can support the management in their … MPIs and link them with benchmarking. The purpose of this paper is to present case studies dealing with the application of … benchmarking and maintenance performance indicators for the railway infrastructure. Design/methodology/approach – Case studies were …

business productivity by conjoining internal benchmarking, external benchmarking, and a strong employee performance …/behavior paradigm. Design/methodology/approach – Strengths and weaknesses of conventional benchmarking approaches to productivity … maximization are examined through both literature surveys and experiments. Findings – It is found that most benchmarking efforts …

network rationalisation through benchmarking with DEA can facilitate continuous improvement in distribution efficiency. This …

Purpose The purpose of this paper is to discuss the applicability of current benchmarking proposals for small and … medium-sized enterprises (SMEs) and to suggest a condensed process for logistics benchmarking in SMEs. Design … logistics benchmarking and typical SME restrictions in benchmarking. Available approaches to benchmarking are discussed and …

agility evaluation. The model may be used in other agile industries for benchmarking and selection of the best approach … organization is an important managerial decision. In the case of benchmarking of various agile enterprises the decision …