Asrofah, Tutie; Zailani, Suhaiza; Fernando, Yudi - In: Benchmarking: An International Journal 17 (2010) 1, pp. 115-143
Purpose – The purpose of this paper is to examine best practices that contribute to the effectiveness of benchmarking in Indonesian manufacturing industries. Design/methodology/approach – A total of 250 questionnaires are distributed to representatives of the Badan Pengelola Industri...