Purpose – The purpose of this study is to analyze the impact of web‐based electronic commerce (WEC) use on organizational benefits (OBE). Design/methodology/approach – The researchers develop a research model based on a literature review. A large‐scale instrument was applied to...

Purpose – The purpose of this paper is to identify different maturity stages of eProcurement adoption. eProcurement (i.e. electronic purchase of indirect goods), is a growing reality and it is spreading among companies. However, even inside a growing trend, no and low adopters can still be...

Purpose – The purpose of this paper is to investigate the impact of electronic procurement technologies on procurement practices (PPR) and procurement performance (PP). Design/methodology/approach – This paper posits a model of the relationships between e‐procurement technology (EPT)...

Purpose – The purpose of this paper is to empirically examine the impacts of supplier‐ and customer‐oriented electronic communication technologies (ECTs) (electronic data interchange (EDI) and internet‐based) on supply chain integration and manufacturing competitive capabilities...

Purpose – The purpose of this paper is to examine the use of specific supply chain information technologies (IT) for e‐commerce, e‐procurement, and enterprise resource planning (ERP), when implementing lean practices to achieve mass customization (MC) performance. The study further...

Purpose – The purpose of this paper is to describe a quantitative approach to assess the degree of visibility that a focal company has of its supply chain, addressing specifically complex networks and ecosystems. Design/methodology/approach – The study is based on an in‐depth literature...

Purpose – The paper aims to give a quantitative assessment of the benefits obtainable by using information and communication technologies to integrate the order‐to‐payment process involving manufacturers and specialized retailers in the home appliances industry. Design/methodology/approach...

Since the 1960s, quality function development (QFD) has been recognized worldwide as a suitable planning tool for translating customers' needs into product specifications. QFD methodologies, as opposed to traditional quality approaches, are most often cited as essential for advancing the...