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Relationship between quality management practices and the performance of small and medium size enterprises (SMEs) in Ghana

Appiah Fening, Fred; Pesakovic, Gordana; Amaria, Pesi - In: International Journal of Quality & Reliability Management 25 (2008) 7, pp. 694-708

Purpose – The purpose of this paper is to investigate the relationship between quality management practices and SME performance in Ghana. Design/methodology/approach – Based on the literature, the paper adopted the MBNQA variables of leadership, strategic planning, human resource, customer...

Persistent link: https://www.econbiz.de/10014800493

The status of total quality management (TQM) in Ghana

Osei Mensah, James; Copuroglu, Gorkem; Appiah Fening, Fred - In: International Journal of Quality & Reliability Management 29 (2012) 8, pp. 851-871

Purpose – The purpose of this paper is to determine the extent of implementation of quality management in Ghana. Design/methodology/approach – After thoroughly reviewing and reading available literatures in the field of interest, semi‐structured interview questions were prepared....

Persistent link: https://www.econbiz.de/10014800718

The status of total quality management (TQM) in Ghana : a comparison with selected quality awards winners from Turkey

Mensah, James Osei; Copuroglu, Gorkem; Fening, Fred Appiah - In: International journal of quality & reliability management 29 (2012) 8, pp. 851-871

Persistent link: https://www.econbiz.de/10009667823

Total quality management in Ghana : critical success factors and model for implementation of a quality revolution

Mensah, James Osei; Copuroglu, Gorkem; Fening, Fred Appiah - In: Journal of African business 13 (2012) 1/3, pp. 123-133

Persistent link: https://www.econbiz.de/10009710174

TQM implementation : a case of a mining company in Ghana

Boateng-Okrah, Ernest; Fening, Fred Appiah - In: Benchmarking : an international journal ; BIJ 19 (2012) 6, pp. 743-759

Persistent link: https://www.econbiz.de/10009680008

The status of total quality management (TQM) in Ghana: A comparison with selected quality awards winners from Turkey

Mensah, James Osei; Copuroglu, Gorkem; Fening, Fred Appiah - In: International journal of quality & reliability management 29 (2012) 8, pp. 851-872

Persistent link: https://www.econbiz.de/10010015188

TQM implementation: a case of a mining company in Ghana

Boateng-Okrah, Ernest; Fening, Fred Appiah - In: Benchmarking : an international journal ; BIJ 19 (2012) 6, pp. 743-760

Persistent link: https://www.econbiz.de/10010037261

Relationship between quality management practices and the performance of small and medium size enterprises (SMEs) in Ghana

Fening, Fred Appiah; Pesakovic, Gordana; Amaria, Pesi - In: International journal of quality & reliability management 25 (2008) 7, pp. 694-708

Persistent link: https://www.econbiz.de/10008085470

Relationship between quality management practices and the performance of small and medium size enterprises (SMEs) in Ghana

Fening, Fred Appiah; Pesakovic, Gordana; Amaria, Pesi - In: International journal of quality & reliability management 25 (2008) 6-7, pp. 694-708

Persistent link: https://www.econbiz.de/10008096056