Purpose: The purpose of this paper is to contribute to a better understanding of the role of learning in performance measurement. Design/methodology/approach: The authors develop a theoretical framework combining workplace learning theory with purposes of performance measurement. The authors...

Purpose: Small and medium-sized enterprises (SMEs) are increasingly outsourcing human resource (HR) activities to outside labour market intermediaries. In this paper, the focus is on a specific type of labour market intermediary, the HR intermediary (HRI). The purpose of this paper is to...

Purpose – In this article, the area of interest is an emerging type of organisation called human resource intermediaries (HRIs), which focus on delivering human resource (HR) services to public sector organisations and private companies. The purpose of this article is, thus, to explore HRIs as...