By focusing on grievants′ formulation of their grievances, behavioural analysis can further our understanding of grievants′ actions and their assessment of grievance outcomes. Building on concepts reported in the preceding issue of this journal and examining the grievance reports of over 200...

"This book provides practical guidance for managers, leaders, diversity officers, educators, and students to achieve the benefits of diversity by focusing on creating meaningful, inclusive interactions. Implementing inclusive interaction practices, along with accountability practices, enhances...

Building on the concept of organizations as conflictual systems characterized by the production of negotiated order, this paper considers the role of everyday conflict within organizations. Conflict is commonly viewed as disruptive to social and organizational order. In contrast, the practice...

The purpose of this research is to examine the impact that university student groups’ practices have on their members’ intercultural behavioral comfort and interactions and their cultural learning. We surveyed 360 undergraduate members of a national voluntary service organization at 50 U.S....

Social-purpose entrepreneurs face issues of survivability and scale in the nonprofit sector, challenging them to operate market-driven ventures without deviating from their social goals. Many entrepreneurs, unable to balance these imperatives, fail, while others succeed and thrive. What "success...