This article draws on a three‐year comparative study of employee relations in small, medium‐sized and large organisations in Britain. It sets out to identify, record and analyse the nature and extent of employee relations in micro‐businesses. The preliminary results that emerged from the...

These paper presents concisely how managers deal whit work relations, strategies and managerial stiles used and also the factors which influence the choise of all these. A part of the papers presents also a explanation for the let-down of the collective work relations and the development of...

While both recruiting and termination are crucial human resource management activities, professionals in the field have preferred to focus on other aspects of employment. Despite tremendous changes undergone by business and society over the past few decades, terminations are still handled in the...

Changing organisations is not only challenging but all too often a time when the newly hired manager has a high propensity to fail. One critical dimension of success in a new job ‐the relationship with the boss – is explored, outlining five critical aspects of building this relationship.

Examines the structure of command in organizations and the use of “fear” to bring people into line during periods of rapid change. Details problems experienced by organizations who, though good at coping with crises, do not know what to do to maintain momentum without engineering the next...

Purpose – The aim of this paper is to investigate the relationship between: two extreme points of discrete types of emotions (“joy” and “frustration”); two types of managerial practices (“reward” and “empowerment”); and employee‐perceived service quality....

Examines the human resource implications of organizational change and the use of human resource practices for building and maintaining organizational commitment. Highlights the need for organizations to establish new policies and practices which are in line with business requirements, societal...

Using a single case study approach this paper provides empirical evidence about managerial practices in a small, non‐unionised firm which represents many of the features characteristic of the black‐hole of “no unions and no HRM”. The efficacy of recent union organising strategies is...

Emphasis on effective internal communication has proved successful for independent financial advisers NBJ Life and Pensions, a member of the Norman Butcher & Jones Group, which is one of the largest independently owned financial‐services companies in the UK. NBJ has offices in Bromley, Hove,...

Stress has been largely addressed from an individual perspective yet a strategic initiative on stress can only be achieved by understanding stress as part of the fabric of organisation life. Organisation membership and work require psychological adaptations by individuals in order to accommodate...